Collection of Personal Information
Use and Disclosure of Personal Information
Except in the case of a possible sale of all or substantially all of the assets of SUNOPTA or one of its subsidiaries or divisions, SUNOPTA will not sell, trade or rent your personal information to any third party unless we have your consent. We will only use and/or disclose personal information in order to:
- understand and meet your needs and preferences;
- develop new and enhance existing service and product offerings;
- manage and develop our business and operations; and
- meet legal and regulatory requirements.
We also reserve the right to use, disclose, sell, trade, or rent data aggregated provided that the data is not linked to any specific individual.
To be able to serve you, your personal information may be collected, stored and/or processed or otherwise used by or on our behalf both inside and outside of Canada and the United States by third party service providers or by companies in the SUNOPTA corporate family, to perform functions on our behalf. As a result, that country’s courts, governments or law enforcement agencies could obtain disclosure of such information under that country’s laws.
Security of Your Personal Information
Our site has security measures in place to protect against the loss, misuse and unauthorized alteration of the information under our control.
The personal information you provide will be kept confidential and used by SUNOPTA to support your customer relationship with us. Among other things, we want to alert you to product information, changes, special offers, and product promotions. Agents or contractors of SUNOPTA who have access to your personal information are also required to keep the information confidential and not use it for any other purpose than to carry out the services they are performing for SUNOPTA on your behalf.
SUNOPTA may from time to time send you information about our various products and services, or other products and services we feel may be of interest to you. Only SUNOPTA (or agents working on our behalf and under confidentiality agreements) will send you these direct mailings. If you do not want to receive such mailings, simply tell us when you give us your personal information. Or, at any time you can easily stop receiving further marketing from us by e-mailing us at firstname.lastname@example.org or calling our Web and Communication Department at 905-821-9669, and request your removal from our mailing list.
SUNOPTA will not disclose your Personal Information to any outside organization for its use in marketing without your consent nor will your personal information or your orders and the products you purchase be given or sold to any outside organization for its use in marketing or solicitation without your consent. However, your personal information may be shared with agents or contractors of SUNOPTA for the purpose of performing services for us for your benefit.
You are solely responsible for maintaining the secrecy of your passwords or any account information. Please be careful and responsible whenever you are online. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. While we strive to protect your personal information, SUNOPTA cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.
If you are located outside of Canada/the United States, please note that this website is hosted on our computer servers in Canada/the United States. Any personal information collected through this website may be transferred to Canada/the United States and other countries that might not provide an equivalent level of protection as the data protection laws in your home country. Your use of this website or submission of any personal information will therefore constitute your consent to the transfer of your personal information outside of your home country.
Withdrawal of Consent
Except as required by law, we will not use or disclose your personal information for any purpose for which you refuse us consent or later withdraw your consent. If you withdraw consent, you agree that despite this withdrawal we may continue to use the personal information previously provided to us to the extent that we are contractually obligated to do so and to the extent necessary to enforce any contractual obligations you may have to SUNOPTA. You also understand that although you can use our site for some purposes without providing us with any personal information, we need personal information about you for some services, including those that require payment or involve an ongoing relationship with SUNOPTA or our partners. If you refuse to provide us with the information we require or later withdraw your consent to use and disclose this information, we may no longer be able to provide you with these services.